General terms and conditions
1. Contract
The registration form accepted by Happy at Work constitutes a contract which binds the parties to the present general terms and conditions.
2. Services
Happy at Work provides training courses on happiness at work for anyone who wants to integrate such skills into their profession. The training courses are not concluded with exams and do not lead to the delivery of a certification, but to the delivery of a certificate, provided that the participant has attended all the training days.
3. Participants
The number of participants in the course is a minimum of 8 and a maximum of 30 students. Happy at Work reserves the right to cancel or postpone a module or course until the minimum number of participants has been reached, up to 10 days before the start of the course, without the student being able to claim any compensation; in such a case any amount paid by the student in relation to the cancelled course will be refunded. Conversely, as places are limited, registrations will be accepted in the order of arrival.
4. Course schedule
The course schedule and location will be communicated to the participant a few weeks before the start of each module.
5. In case of last minute registration, the participant will have to send Happy at Work a copy of the proof of payment for the course.
6. Cancellation and transfer of registration
Any cancellation or transfer must be made by registered letter addressed to Happy at Work, at the latest 4 weeks before the training. In this case, the amount paid by the participant will be refunded or charged to his account, with a CHF 200 administration fee. After this notice period, the amount of the training course will not be reimbursed, except in case of force majeure which must be justified by a medical certificate or a letter from the employer. In such a case, 25% of the total amount of the internship will be due to Happy at Work as compensation unless the parties agree on the terms of a postponement of the internship.
7. Automatic Cancellation
In the case of an unconfirmed (pre)booking 15 days before the start of the course, the booking is automatically canceled.
8. Interruption of training
Any training started remains due in full. If the participant is forced to interrupt the course for good reason, he or she is offered the option of rebook on another course according to the Happy at Work calendar. In the event of rebookings on another course cycle, the full amount of the course remains due; no refund will be made. Absences for reasons of personal convenience of the student will not be caught up or compensated for.
9. Behavior
Any participant who persists in disrupting the smooth running of the training by disrespectful behaviour towards other participants or facilitators may be dismissed from the training. Only those courses which the participant was unable to attend will be reimbursed, in proportion to the total price of the training course, a rule which the person accepts by expressly renouncing any other claim for damages by accepting these general conditions. Furthermore, Happy at Work reserves the right to refuse a registration in case the potential participant shows by his statements or behaviour that he does not agree with the values advocated by Happy at Work.
10. VAT and ancillary services
The prices indicated on the price list of the training courses are without VAT, the inter-company training courses given by Happy at Work are exempt. The price paid by the student includes the pedagogical cost of the training and the manuals, by digital or paper means. Lunch & learn” is offered in a “lunch & learn” setting. Other possible extras are to be paid directly on the spot by the participant.
11. Special cases
The modification of these general terms and conditions can be validly agreed with the prior written approval of the management of Happy at Work.
12. Applicable law
Any dispute that may arise concerning the application or interpretation of this contract will be subject to Swiss law, under the exclusive jurisdiction of the courts of the Republic of the Canton of Geneva before which the parties expressly extend their natural forum, regardless of their current or future domicile or headquarters.